Comprehensive SWMS for Installing Glass Whiteboards and Writing Surfaces

Glass Whiteboard Installation Safe Work Method Statement

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Glass whiteboard installation involves mounting large toughened glass panels to office, educational, and commercial building walls to create premium writing and presentation surfaces. This specialised glazing work requires precise wall marking, structural fixing into wall studs or masonry, coordinated team lifting of heavy glass panels, and installation of mounting hardware that must securely support glass loads for the life of the installation. This SWMS addresses the specific hazards of glass whiteboard installation including manual handling of large panels, power tool operation for wall fixing, work at low heights, and the catastrophic risk of inadequate fixing leading to glass panel detachment and fall. Australian WHS compliant procedures ensure safe installation practices protecting workers and building occupants.

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Overview

What this SWMS covers

Glass whiteboard installation is a specialist glazing activity focused on mounting large toughened glass panels to interior walls in commercial offices, educational institutions, meeting rooms, and collaboration spaces. These installations create premium erasable writing surfaces that offer superior clarity, durability, and aesthetic appeal compared to traditional painted whiteboards. Glass whiteboards typically range from small individual panels of 1200mm x 900mm to large continuous installations spanning entire walls measuring 3-4 metres in length. The glass used is 6mm toughened safety glass, often with coloured backing applied during manufacturing, creating panels that typically weigh 15-35 kilograms depending on dimensions. The installation process requires careful measurement and marking of wall mounting positions to ensure panels are level, positioned at appropriate heights for user accessibility, and securely fixed to structural wall elements. Unlike window glazing which installs into frames that provide continuous edge support, glass whiteboards are mounted using discrete fixing points typically consisting of standoff brackets, through-bolts, or clamp systems that grip the glass at specific locations. These fixing systems must support the full weight of the glass panel plus any loading from users leaning or pressing against the surface during use. Inadequate fixing or incorrect installation procedures can result in glass panel detachment causing serious injuries and property damage. Installation typically involves multiple tradespeople working in teams to handle large panels, marking and drilling wall fixing positions using templates provided by manufacturers, installing wall anchors or fixings into timber studs, masonry, or concrete walls, positioning and supporting glass panels during fixing installation, and final adjustment to ensure panels are level and securely attached. The work occurs during fit-out stages of commercial construction, office refurbishments, and educational facility upgrades. Installation timeframes vary from 1-2 hours for single panels to full-day projects for extensive multi-panel installations in boardrooms and training facilities. The primary hazards include manual handling injuries from lifting and positioning heavy awkward glass panels, falls from stepladders during upper fixing installation, drilling into hidden electrical cables or plumbing services concealed in walls, inadequate fixing resulting in glass detachment after installation is complete, cuts and lacerations from glass edges and broken glass if panels are dropped, and damage to completed building finishes during installation activities. Proper risk assessment, documented procedures, appropriate equipment including vacuum lifting devices for large panels, and competent supervision ensure these hazards are effectively controlled throughout installation operations.

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Why this SWMS matters

Glass whiteboard installation presents unique structural and safety challenges as these installations lack the continuous edge support of conventional glazing systems, instead relying on discrete fixing points to support substantial loads over long periods. Inadequate fixing design or installation errors can result in catastrophic failure where heavy glass panels detach from walls without warning, potentially falling onto building occupants and causing serious crush injuries, lacerations, or fatalities. Several Australian workplace safety incidents have involved improperly installed glass panels falling in commercial buildings, highlighting the critical importance of proper installation procedures and structural verification. Under the Work Health and Safety Act 2011 and building regulations, persons conducting a business or undertaking have duties to ensure structural adequacy of installed building elements including glass panels, to follow manufacturer installation specifications, to verify structural capacity of walls to support glass loads, and to implement safe work practices during installation activities. For installation work involving potential falls from stepladders or elevated positions, documented Safe Work Method Statements are required. Beyond legal compliance, proper SWMS implementation protects installation businesses from liability claims if installed glass panels subsequently fail, ensuring documented evidence of adherence to manufacturer specifications and industry standards. Manual handling hazards during glass whiteboard installation are significant, as panels weighing 15-35 kilograms must be lifted, positioned at various heights on walls, and held in place during fixing installation. Unlike horizontal glass laying operations where panels can be slid across surfaces, vertical wall mounting requires panels to be lifted and held against gravity throughout installation procedures. Working alone or with inadequate assistance creates high risk of back injuries, shoulder strains, and loss of control of panels resulting in breakage or injuries. Two-person minimum team lifting with proper technique and use of vacuum lifting devices for large panels are essential controls. Work at heights hazards occur during installation of upper fixing points and when positioning upper edges of tall glass panels. Installers frequently work from stepladders with both hands occupied holding glass panels or operating power tools, creating fall risks from overreaching, loss of balance, or stepladder movement. Falls from heights under 2 metres still cause serious injuries including fractures, head trauma, and soft tissue damage. The temptation to overreach rather than repositioning ladders increases when working under time pressure or with awkward panel positions. Proper access equipment selection, maintaining three points of contact, and implementing work procedures that avoid overreaching are critical controls. Drilling into walls to install fixings creates risks of striking concealed electrical cables, plumbing pipes, or other building services hidden within wall cavities or behind wall linings. Contact with live electrical cables during drilling can cause electrocution, while striking water pipes can cause flooding and extensive water damage to building interiors. Pre-installation service location using electronic cable detectors, review of building services drawings, and controlled drilling techniques provide essential protection. Only through comprehensive risk assessment, adherence to manufacturer installation specifications, structural verification of wall capacity, and documented installation procedures can glass whiteboard installations be completed safely while ensuring long-term structural adequacy and occupant safety.

Reinforce licensing, insurance, and regulator expectations for Glass Whiteboard Installation Safe Work Method Statement crews before they mobilise.

Hazard identification

Surface the critical risks tied to this work scope and communicate them to every worker.

Risk register

Manual Handling Injuries from Lifting Heavy Glass Panels

High

Glass whiteboard panels weighing 15-35 kilograms must be manually handled during installation, including lifting from floor level, carrying to installation location, positioning against walls, and holding in place during fixing installation. Unlike horizontal glass work, vertical wall mounting requires panels to be held against gravity throughout installation procedures. The awkward nature of handling large flat panels with limited hand grip positions creates significant musculoskeletal injury risks. Panels measuring 2000mm x 1200mm or larger have dimensions that force workers to adopt awkward postures with extended reaches, increasing stress on shoulder and back muscles. Working in confined spaces such as small meeting rooms or between existing furniture limits ability to position bodies optimally for safe lifting. Solo installation attempts by lone workers create extreme injury risk. Repetitive handling across multiple panel installations in a single project causes cumulative fatigue.

Consequence: Acute lower back strain, shoulder injuries, soft tissue damage, hernias, muscle tears, and chronic musculoskeletal disorders. Loss of glass panel control during lifting can cause panels to strike workers or drop and shatter creating secondary laceration hazards.

Falls from Stepladders During Upper Fixing Installation

High

Installing upper mounting brackets and positioning upper edges of glass panels requires working from stepladders or platform ladders at heights typically between 1.5 to 3 metres. Workers often have both hands occupied either holding glass panels or operating power tools to install fixings, preventing maintenance of three points of contact with ladder. Overreaching to position fixings without repositioning ladder creates balance loss and fall risk. Stepladders may be positioned on uneven floors or slip on smooth commercial flooring surfaces. Supporting heavy glass panels while standing on ladders creates unstable loading conditions. The temptation to lean panels against ladder or wall for momentary support can cause panels to slip and fall. Working alone means no assistance to stabilise ladders or pass tools and materials. Fatigue during extended installation sequences reduces coordination and balance.

Consequence: Falls causing fractures, head injuries, soft tissue damage, and potential long-term disability. Falls while holding glass panels can result in combined impact and laceration injuries from broken glass. Even falls from low heights can cause serious injuries when landing on hard commercial flooring or building fixtures.

Striking Concealed Electrical Cables During Wall Drilling

High

Glass whiteboard mounting requires drilling multiple holes through wall linings into structural wall framing to install fixings and anchors. Commercial buildings commonly have electrical cables running horizontally through wall cavities at switch and power point heights, and vertically to lighting and equipment locations. These cables are often concealed behind plasterboard linings with no visual indication of their location. Standard installation heights for glass whiteboards (typically 900-1200mm to bottom edge) coincide with common electrical cable routing heights. Power tool drill bits can penetrate cable insulation and contact live conductors causing electrocution risk to operators. Even with rubber-gripped power tools, sufficient voltage can pass through drill bits to cause serious shock. Damage to cables may not be immediately apparent if insulation is only partially breached, creating latent electrocution hazards for future building occupants or maintenance workers.

Consequence: Electrocution causing cardiac arrest, severe burns, neurological damage, or death. Secondary injuries from involuntary muscle contractions causing falls from ladders or loss of tool control. Building electrical system damage requiring extensive remedial work and building evacuation.

Inadequate Wall Fixing Causing Glass Detachment After Installation

High

Glass whiteboards rely entirely on discrete mounting points to support their weight over extended periods potentially spanning decades. Unlike framed glazing with continuous edge support, standoff bracket systems concentrate all loading at fixing locations. Inadequate fixing can result from multiple failure modes including drilling into plasterboard or lightweight wall linings instead of structural studs, insufficient fixing depth into timber studs or masonry, using undersized or incorrect anchor types for wall substrate, exceeding load capacity of wall anchors, installing fixings into deteriorated or damaged wall framing, and improper torquing of fixing bolts. These inadequacies may not be apparent immediately after installation but can result in progressive loosening and eventual catastrophic detachment of glass panels. Heavy panels falling without warning onto building occupants below can cause serious crush injuries, lacerations, and fatalities. Liability implications are severe as detachment often occurs months or years after installation when root cause investigation is difficult.

Consequence: Falling glass panels causing crush injuries, severe lacerations, head trauma, and potential fatalities to building occupants. Extensive property damage and building evacuation. Significant legal liability for installers and building owners. Prosecution under WHS legislation for failure to ensure structural adequacy.

Lacerations from Glass Edges and Broken Glass Panels

Medium

While toughened glass edges are processed to remove sharp edges during manufacturing, handling of glass panels still presents laceration risks. Glass edges can cause cuts during manual handling if fingers slip or panels are gripped incorrectly. If glass panels are dropped or struck during installation, toughened glass shatters into thousands of small fragments creating extensive cut hazards. This is particularly dangerous if breakage occurs while working on ladders where involuntary reactions to sudden glass breakage can cause falls. Sharp bracket edges and mounting hardware present secondary cut hazards during installation activities. Fragments from broken glass can travel significant distances and strike multiple workers. Cleanup of broken glass requires careful procedures to prevent cuts and ensure all fragments are removed from work areas.

Consequence: Deep lacerations requiring medical treatment, potential nerve and tendon damage in hands and forearms, infection from contaminated cuts, and scarring. Multiple workers can be injured simultaneously if glass shatters during team handling operations.

Striking Plumbing Services During Wall Penetration

Medium

In addition to electrical cables, commercial building walls often contain plumbing services including water supply pipes, waste pipes, and hydronic heating or cooling lines. These services may be copper, PEX plastic, or steel pipes running through wall cavities or within wall framing. Drilling into pressurised water supply pipes causes immediate water discharge that can flood building interiors, damage electrical systems, and create extensive remediation costs. Hitting waste pipes can release sewage and create health hazards. The water damage consequences can be severe in commercial buildings with valuable electronic equipment, documents, and furnishings. Water penetration into wall cavities can cause long-term mould growth and building deterioration. Emergency shut-off of water supplies may disrupt building operations for extended periods.

Consequence: Extensive water damage to building interiors and contents, electrical system damage from water ingress, building operations disruption, expensive remediation and repair costs, and potential mould growth and indoor air quality issues. Health hazards from exposure to contaminated water or sewage from waste pipe strikes.

Control measures

Deploy layered controls aligned to the hierarchy of hazard management.

Implementation guide

Two-Person Minimum Team Lifting with Proper Technique

Engineering

Implementing mandatory two-person team lifting for all glass whiteboard panels eliminates solo manual handling attempts and significantly reduces musculoskeletal injury risks. This engineering control addresses the load weight, awkward dimensions, and need for controlled positioning throughout installation. Team lifting distributes panel weight between two workers, allows coordinated movement and positioning, provides one worker to control panel while second worker installs fixings, and enables effective communication throughout lifting operations. Clear role definition ensures both workers understand their responsibilities. For particularly large panels exceeding 30 kilograms or dimensions making two-person handling difficult, vacuum lifting equipment must be used to provide mechanical assistance. This approach recognises that glass panel dimensions and weights exceed safe single-person manual handling capabilities.

Implementation

1. Establish work procedures prohibiting any solo attempts to lift, position, or install glass whiteboard panels, with policy communicated during toolbox meetings and site inductions. 2. Assign specific roles for each team member including primary handler who controls panel positioning and secondary handler who manages lower edge and assists with height adjustment. 3. Train all installers in proper team lifting techniques including coordinated lift signals, maintaining panel level during lifting, communication protocols, and safe panel placement procedures. 4. Provide vacuum lifting equipment rated for glass panel weights and dimensions for all installations involving panels exceeding 30kg or 2.5 square metres in area. 5. Schedule installation sequences to ensure two qualified installers are always available, avoiding situations where time pressure leads to solo installation attempts. 6. Implement pre-lift planning where team members discuss panel weight, handling positions, pathway to wall location, and positioning sequence before commencing lift. 7. Include team lifting requirements in contracts and project documentation to ensure clients understand resource requirements and timeframes for safe installation.

Comprehensive Electronic Service Location Before Wall Penetration

Elimination

Systematically locating and marking concealed electrical cables, plumbing pipes, and other building services before drilling into walls eliminates the hazard of striking these services during fixing installation. This control uses electronic cable detection equipment, building services drawings, and visual inspection to identify service locations. Once located, services are clearly marked on wall surfaces and fixing positions are adjusted to avoid service locations. This proactive approach prevents electrocution risks, water damage, and building systems damage by ensuring all wall penetrations avoid concealed services. The control is particularly critical in commercial buildings where service density is high and consequences of strikes are severe.

Implementation

1. Procure or hire electronic cable detection equipment capable of detecting both live and dead electrical cables, ferrous and non-ferrous pipes, and other metallic services concealed in walls. 2. Obtain and review building services drawings showing electrical cable routes, plumbing layouts, HVAC services, and other installations that may be concealed in walls at installation locations. 3. Scan entire wall area where glass whiteboard will be mounted using electronic detector, moving detector systematically across wall surface at all heights where fixings will be installed. 4. Mark locations of detected services on wall surface using chalk or removable tape, creating clear exclusion zones around service locations. 5. Adjust fixing positions if necessary to avoid detected services, maintaining required spacing for structural support while avoiding service strike risks. 6. Verify detection results by comparing detected service locations with building drawings and visual inspection of visible electrical outlets, switches, and plumbing fixtures. 7. When uncertainty exists about service locations, conduct trial drilling using small diameter pilot holes (3-4mm) to verify no services are present before drilling full-size fixing holes. 8. Document service detection activities including equipment used, services detected, and any adjustments made to fixing positions, retaining documentation as evidence of due diligence.

Structural Wall Capacity Verification and Appropriate Fixing Selection

Engineering

Verifying structural capacity of walls to support glass whiteboard loads and selecting appropriate fixings for wall substrate types ensures long-term installation integrity and prevents catastrophic panel detachment. This engineering control involves identifying wall construction type (timber stud, steel stud, masonry, or concrete), calculating loads imposed by glass panels, selecting fixings with adequate load capacity for substrate type, and verifying fixing installation into structural elements rather than wall linings. The control recognises that lightweight plasterboard wall linings have negligible structural capacity and that all fixings must engage with structural wall framing or masonry. Load calculations account for panel weight plus dynamic loading from users pressing against glass surfaces.

Implementation

1. Before installation, identify wall construction type by visual inspection, review of building drawings, and if necessary, creating small test penetrations to verify wall composition. 2. For timber or steel stud walls, locate stud positions using electronic stud finders or by tapping walls to identify solid fixing locations, marking stud centerlines on wall surface. 3. Calculate glass panel weight using panel dimensions and 15kg per square metre for 6mm toughened glass (e.g., 1800mm x 1200mm = 2.16 m² x 15kg = 32.4kg panel weight). 4. Select fixing types and sizes appropriate for wall substrate, typically including 50-75mm long screws into timber studs, mechanical anchors or chemical anchors into masonry/concrete, and toggle bolts or hollow wall anchors for steel stud installations. 5. Verify fixing manufacturer load ratings and ensure selected fixings have adequate capacity with minimum 3:1 safety factor above calculated panel weight. 6. For masonry or concrete walls, drill pilot holes to confirm substrate density and adjust fixing type if unexpected conditions are encountered such as hollow bricks or deteriorated masonry. 7. Install all fixings to manufacturer torque specifications using calibrated torque drivers or drills, avoiding both under-tightening and over-tightening. 8. Conduct pull tests on installed fixings before attaching glass panels, applying loads equivalent to panel weight to verify fixing integrity.

Stable Platform Ladder Access with Three-Point Contact Protocols

Engineering

Providing stable platform ladders with large working platforms and handrails creates engineering control for fall prevention during upper fixing installation and glass positioning. Platform ladders provide more stable working positions than stepladders, with platforms allowing both feet to be positioned comfortably while maintaining balance. Installing handrails on platform ladders provides support when working with one hand. Procedures requiring three-point contact (two feet and one hand, or two hands and one foot) are maintained except during brief periods when both hands are required for specific tasks. The control recognises that standard stepladders with narrow treads provide inadequate stability for glass installation work requiring both hands.

Implementation

1. Procure platform ladders with minimum 600mm x 400mm platform sizes providing stable standing positions for working at height up to 2.5-3 metres. 2. Ensure platform ladders include handrails or guard rails on at least two sides of platform to provide stability and balance support. 3. Position ladders on level stable surfaces with anti-slip feet engaged, verifying ladder stability before ascending. 4. Train installers in three-point contact maintenance techniques, requiring two feet and one hand in contact with ladder except during brief specific tasks requiring both hands. 5. Implement work procedures requiring repositioning of ladder rather than overreaching, with work zone limited to comfortable reach radius without leaning. 6. Use tool belts or magnetic tool holders to keep tools secure and accessible while working on ladders, preventing need to descend repeatedly for tools. 7. Assign second worker as foot person to stabilise ladder base, pass tools and materials, and provide emergency assistance if required. 8. For installations requiring extended work at height, consider using mobile scaffold platforms or elevated work platforms providing larger working areas and greater stability.

Manufacturer Installation Specification Compliance and Documentation

Administrative

Strict adherence to glass whiteboard manufacturer installation specifications ensures installations meet structural adequacy requirements and provides documented evidence of proper procedures. Manufacturers provide detailed specifications including required fixing types, spacing, wall substrate requirements, load capacities, and installation sequences. Following these specifications eliminates guesswork and ensures installations meet design intent. Documenting compliance through installation checklists, photographs, and as-built records provides evidence of proper installation if future structural issues arise. This administrative control creates accountability and ensures consistent installation quality across multiple projects.

Implementation

1. Obtain and review manufacturer installation instructions and specifications before commencing each installation, ensuring all requirements are understood. 2. Verify that wall conditions, fixing types, and installation methods comply with manufacturer specifications, obtaining manufacturer technical support if site conditions differ from specifications. 3. Create installation checklist based on manufacturer specifications documenting key steps including service detection, fixing locations, fixing types used, torque settings, and glass positioning. 4. Photograph each stage of installation including wall marking, fixing installation, and completed glass positioning, providing visual evidence of proper procedures. 5. Complete installation checklist as work progresses, with supervisor sign-off verifying compliance with specifications at key hold points. 6. Provide completed installation documentation to building owners or facility managers, creating permanent record of installation procedures and specifications followed. 7. Maintain copies of all installation documentation including manufacturer specifications, checklists, photographs, and correspondence, providing evidence base for liability protection. 8. Implement quality assurance reviews where supervisors verify random installations against manufacturer specifications, identifying any non-conformances for correction.

Pre-Installation Planning and Site Preparation

Administrative

Comprehensive planning before commencement of installation activities identifies hazards, establishes control measures, and ensures necessary equipment and resources are available. Planning includes site assessment to verify wall suitability, identification of concealed services, procurement of appropriate fixings and equipment, coordination with other trades, and establishment of work area controls to prevent damage to building finishes. This administrative control ensures systematic consideration of all safety factors and prevents reactive decision-making during installation that can lead to shortcuts and increased risks. Planning also identifies situations requiring specialist input such as structural engineering advice for unusual wall conditions.

Implementation

1. Conduct site visit before installation to assess wall conditions, verify access for equipment and materials, identify concealed service risks, and assess site-specific hazards. 2. Review building drawings including architectural plans showing wall types and locations, electrical plans showing cable routes, and plumbing plans showing pipe locations. 3. Prepare installation plan documenting work sequence, fixing locations, equipment required, team composition, and estimated timeframes. 4. Procure all necessary equipment including platform ladders, power tools, fixing materials, vacuum lifters if required, and personal protective equipment before site mobilisation. 5. Coordinate with building management regarding work scheduling, access requirements, protection of building areas, and any restrictions on noise or dust generation. 6. Establish work area protection using drop sheets, protective coverings on floors and adjacent surfaces, and barriers to prevent public access during installation. 7. Conduct toolbox meeting with installation team before work commencement, reviewing installation plan, site hazards, emergency procedures, and individual responsibilities. 8. Verify all required documentation is on site including manufacturer specifications, installation checklists, SWMS, and emergency contact information.

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Personal protective equipment

Cut-Resistant Gloves

Requirement: Rated to Level C or D per AS/NZS 2161.2 for glass handling

When: Required during all glass panel handling, positioning, and installation activities to protect against lacerations from glass edges. Must allow sufficient dexterity for operating power tools and handling mounting hardware.

Safety Glasses with Side Protection

Requirement: Impact-rated to AS/NZS 1337 with side shields

When: Mandatory during all installation activities particularly during drilling operations to protect against flying debris, dust, and glass fragments. Must be worn continuously throughout installation procedures.

Steel Toe Cap Safety Boots

Requirement: Certified to AS/NZS 2210.3 with steel toe caps and slip-resistant soles

When: Required at all times during glass whiteboard installation to protect feet from crushing injuries if glass panels are dropped and to provide stable footing on commercial flooring surfaces.

Knee Pads

Requirement: Foam or gel padded knee pads with secure straps

When: Required when marking lower fixing positions, supporting lower edges of glass panels during positioning, and working at low heights. Protects knees from hard floor surfaces during extended kneeling.

Hearing Protection

Requirement: Class 4 or 5 earplugs or earmuffs per AS/NZS 1270

When: Required during power tool operation for drilling wall fixings and when working in reverberant spaces where power tool noise reflects off hard surfaces. Prevents hearing damage from prolonged noise exposure.

Dust Mask

Requirement: P2 rated respirator per AS/NZS 1716 for masonry drilling

When: Required when drilling into concrete, brick, or masonry walls generating respirable dust. Protects against silica dust and other particulates created during drilling operations in commercial buildings.

Inspections & checks

Before work starts

  • ✓Inspect all glass panels for cracks, chips, or damage before handling, rejecting any damaged panels for return to supplier
  • ✓Verify wall surface is clean, level, and free from defects that could affect fixing installation or panel positioning
  • ✓Test electronic cable detection equipment on known services to verify proper operation before commencing service location scans
  • ✓Check all power tools including drills and impact drivers for damage, proper guard installation, and electrical tag currency
  • ✓Verify platform ladders are in good condition with stable feet, secure platforms, and no bent or damaged components
  • ✓Confirm all required fixings, anchors, mounting brackets, and hardware are on site and match specifications for wall substrate type
  • ✓Review building services drawings and wall construction plans to understand concealed service locations and wall types
  • ✓Verify vacuum lifting equipment (if used) has been inspected and tested per manufacturer requirements and is functioning correctly

During work

  • ✓Monitor fixing installation torque to ensure fixings are tightened to manufacturer specifications without over-tightening
  • ✓Verify each fixing engages with structural wall elements (studs or masonry) rather than penetrating only wall linings
  • ✓Check glass panel level and alignment regularly during positioning to ensure panel is properly oriented before final fixing
  • ✓Observe team member positions and coordination during glass handling to ensure safe lifting techniques are maintained
  • ✓Monitor work area for trip hazards from tools, materials, or power cords that could cause falls or injuries
  • ✓Verify ladder stability before each ascent and reposition ladder rather than overreaching from unsafe positions
  • ✓Confirm adequate clearances are maintained around glass panels during positioning to prevent striking walls, fixtures, or other workers

After work

  • ✓Conduct final inspection of all fixings to verify proper installation, adequate tightness, and secure mounting bracket engagement
  • ✓Verify glass panel is level, properly positioned at specified height, and securely attached at all mounting points
  • ✓Test panel stability by applying moderate pressure at various points to confirm secure attachment without movement
  • ✓Clean glass surface to remove handling marks, dust, and residues from installation activities
  • ✓Remove all protective coverings, drop sheets, and work area barriers, disposing of waste materials appropriately
  • ✓Conduct final site cleanup ensuring all drill debris, packaging materials, and off-cuts are removed from installation area
  • ✓Photograph completed installation showing panel positioning, mounting hardware, and overall installation quality
  • ✓Document installation completion including panel serial numbers, fixing types used, installation date, and installer identification for building records

Step-by-step work procedure

Give supervisors and crews a clear, auditable sequence for the task.

Field ready
1

Conduct Pre-Installation Site Assessment and Service Location

Begin by conducting comprehensive site assessment of installation location. Measure wall dimensions and verify adequate space for specified glass panel size accounting for mounting hardware. Check wall surface for level using spirit level across horizontal and vertical axes, noting any irregularities requiring correction. Use electronic cable detection equipment to systematically scan entire wall area where fixings will be installed, moving detector in horizontal passes at all mounting heights. Mark locations of any detected electrical cables or plumbing services using chalk or removable tape. Review building services drawings to verify detected services align with design documentation. Identify wall construction type by visual inspection of adjacent areas, review of building plans, or creating small test penetration in inconspicuous location. Verify adequate access for equipment including ladders and materials. Establish work area by laying drop sheets to protect flooring and covering adjacent surfaces susceptible to damage.

Safety considerations

Electronic service detection must be completed before any drilling commences to prevent striking concealed electrical cables or plumbing. Detection equipment should be tested on known services to verify proper operation. Any uncertainty about service locations requires further investigation before drilling proceeds. Wall substrate verification ensures appropriate fixing types are selected for structural adequacy.

2

Mark Fixing Positions and Verify Structural Support Locations

Using manufacturer-supplied installation template or measurements from installation specifications, mark fixing positions on wall surface. Templates ensure accurate spacing and positioning of mounting brackets. For timber or steel stud walls, use electronic stud finder to locate stud positions and adjust fixing marks to align with stud centerlines while maintaining required mounting bracket spacing. Mark stud positions clearly on wall surface. Verify marked positions avoid detected services and provide adequate clearance from wall edges, corners, and other fixtures. Use spirit level to verify fixing marks are level horizontally and aligned vertically. For masonry or concrete walls, verify substrate quality by drilling small test hole and examining extracted material for density and integrity. Mark final fixing positions with clear visible marks suitable for accurate drilling. Double-check all measurements against manufacturer specifications before drilling commences.

Safety considerations

All fixings must engage structural wall elements (timber studs, steel studs, or masonry) rather than only penetrating wall linings. Plasterboard or gypsum board alone has negligible structural capacity. Verify stud locations accurately as missing studs and drilling into cavity spaces will result in inadequate fixing. Maintain clearances from wall edges to prevent edge breakout during drilling or under load.

3

Drill Fixing Holes and Install Wall Anchors

Position platform ladder at first fixing location ensuring stable placement on level floor. Ascend ladder maintaining three-point contact and position at comfortable working height without overreaching. Select drill bit size per manufacturer specifications for fixing type being used. Begin drilling at marked fixing position, starting slowly to establish hole location before applying full drill pressure. Drill to specified depth using tape marker on drill bit as depth guide. For masonry drilling, use hammer drill function and withdraw drill periodically to clear dust from hole. For timber stud walls, drill through wall lining and into stud to specified depth. Repeat drilling process for all marked fixing positions. Clean drilled holes using vacuum or brush to remove drilling debris. Install wall anchors appropriate for substrate type including mechanical anchors in masonry, toggle bolts in hollow walls, or direct screws in timber studs. Verify anchors are installed flush with wall surface and properly expanded or set per manufacturer requirements.

Safety considerations

Wear eye protection throughout drilling operations to prevent eye injuries from flying debris. Use hearing protection when drilling multiple holes to prevent noise-induced hearing damage. Never drill with hands positioned behind wall surface where drill breakthrough could cause hand injuries. Verify drill bits are sharp and in good condition to prevent binding and kickback. Reposition ladder rather than overreaching to maintain stability and balance.

4

Install Mounting Brackets and Prepare for Glass Positioning

Install mounting brackets or standoff hardware into prepared fixing holes and installed wall anchors. Align brackets precisely per manufacturer specifications ensuring proper orientation and spacing. Thread fixing bolts through brackets into installed wall anchors, tightening initially by hand to verify thread engagement. Use calibrated torque driver or impact driver to tighten fixings to manufacturer specified torque settings, typically 5-8 Nm for timber applications and higher for masonry anchors. Avoid over-tightening which can damage anchors or wall substrate. For multi-bracket installations, install lower brackets first followed by upper brackets. Verify all brackets are secure and properly aligned using spirit level across bracket surfaces. Check bracket-to-wall clearances match specifications for glass thickness being installed. For clamp-style mounting systems, position clamp bases ensuring proper spacing and orientation. Prepare bracket surfaces by removing any protective films or coverings. Verify all components are clean and free from debris that could scratch glass surfaces.

Safety considerations

Proper torque application ensures secure fixing without over-loading wall anchors or damaging substrates. Under-tightened fixings can loosen over time leading to panel detachment. Over-tightened fixings can strip threads or crack masonry. Follow manufacturer torque specifications precisely. Verify bracket alignment before final tightening as adjustments become difficult once fixings are fully torqued.

5

Position and Secure Glass Panel to Mounting System

This critical step requires coordinated two-person team lifting. Both installers should review panel handling plan including grip positions, lifting signals, and positioning approach. Position glass panel horizontally on clean protected surface near installation location. Both installers grip opposite sides of panel using proper hand positions with fingers under edge and thumbs on face. On agreed signal, both installers lift panel together using leg muscles and maintaining straight backs. Carry panel to wall location maintaining panel level. Primary installer aligns bottom edge of panel with lower mounting brackets while secondary installer supports panel weight. Once lower edge is positioned in lower brackets, both installers carefully tilt panel toward wall until vertical. Primary installer guides panel into upper brackets while secondary installer maintains support preventing panel from dropping. Install mounting hardware retention mechanisms including set screws, clamps, or fixing caps per manufacturer specifications to secure glass to brackets. Verify panel is level horizontally and vertical alignment is square. Make minor adjustments if required before fully tightening all retention mechanisms.

Safety considerations

Coordinated communication between installers is critical throughout panel positioning. Establish clear verbal signals before lifting. If either installer loses grip or control, both should immediately lower panel to safe support rather than attempting single-person recovery. For large panels exceeding 30kg, use vacuum lifter equipment rather than manual handling. Never position any body parts between glass panel and wall surface during positioning. Glass edges present cut hazards if gripped incorrectly or fingers slip.

6

Verify Installation Security and Complete Final Checks

Once glass panel is secured in mounting system, conduct thorough verification of installation integrity. Visually inspect all mounting brackets to verify proper engagement with glass panel and secure attachment to wall. Check that all retention mechanisms including set screws and clamps are fully tightened per specifications. Apply moderate pressure at multiple points on glass surface to verify panel is securely attached without movement or shifting. Use spirit level to verify panel is level horizontally and plumb vertically, making adjustments if specifications allow. Clean glass surface using appropriate glass cleaner and lint-free cloths to remove handling marks, fingerprints, and installation debris. Install any protective films or guards per manufacturer requirements. Test marker pen writing and erasing on glass surface to verify functionality. Photograph completed installation from multiple angles documenting panel position, mounting hardware, and overall installation quality. Complete installation documentation including panel serial number, installation date, installer identification, fixing types used, and any deviations from standard specifications. Provide documentation to building owner or facility manager.

Safety considerations

Pull tests should apply moderate pressure only sufficient to verify security without risking glass breakage or mounting system damage. Never use excessive force that could dislodge properly installed panels. Verify retention mechanism torque meets manufacturer specifications as under-tightened set screws can allow panels to slip from brackets over time. Document any installation issues or non-standard conditions for future reference and liability protection.

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Frequently asked questions

Can I install glass whiteboards on plasterboard walls without hitting studs?

No, plasterboard or gypsum board walls alone do not have adequate structural capacity to support glass whiteboard loads. All mounting fixings must engage with structural wall framing (timber or steel studs) or be installed in masonry or concrete walls. Fixings installed only into plasterboard will pull out over time under panel weight, causing catastrophic panel detachment and potential serious injuries. Use electronic stud finders to accurately locate stud positions and adjust fixing locations to align with stud centerlines while maintaining manufacturer specified spacing. For situations where stud locations don't align with desired fixing positions, additional structural backing must be installed within wall cavity before plasterboard installation, requiring wall opening and repair. Alternative mounting systems using French cleat systems that distribute loads across larger wall areas may provide options for difficult wall conditions, but must still engage structural elements.

What is the maximum size glass whiteboard that can be installed with two-person manual handling?

Manual handling risk assessment should limit two-person team lifting to glass panels weighing maximum 30 kilograms and having dimensions that allow both installers to maintain proper lifting postures. As a general guideline, 6mm toughened glass weighs approximately 15kg per square metre, meaning panels up to 2 square metres (approximately 2000mm x 1000mm or 1500mm x 1300mm) fall within weight limits. However, awkward dimensions where panels are very wide or very tall may require mechanical lifting assistance even if weight is within limits. Panel dimensions that force installers to adopt extended reaches or awkward postures create excessive musculoskeletal strain regardless of weight. For panels exceeding these guidelines, vacuum suction lifting equipment should be used providing mechanical assistance to lift, position, and support glass during mounting bracket installation. Large installations spanning entire walls should use lifting equipment as standard practice. Vacuum lifters also provide safer control during positioning and reduce risk of dropping panels.

How do I locate electrical cables hidden in walls before drilling?

Electronic cable detection equipment is essential for locating concealed electrical cables, plumbing pipes, and other services before drilling. These detectors use electromagnetic field detection and other sensing technologies to identify services behind wall linings. Begin by obtaining and reviewing building services drawings showing designed cable routes and plumbing locations. Use electronic detector to systematically scan wall area in horizontal passes at all heights where fixings will be installed. Detectors typically provide both visual and audible signals indicating service detection. Mark detected service locations on wall surface using chalk or removable tape. Compare detected locations with building drawings for verification. Be aware that services may not be installed exactly as shown on drawings due to field modifications. Test detector on known services (such as visible electrical outlets) to verify proper operation. For maximum confidence, conduct pilot drilling using small 3-4mm drill bits to verify no services are present before drilling full size fixing holes. If uncertainty exists or if detector signals are inconsistent, consult electrician or building management before drilling. Never rely solely on building drawings without conducting physical detection as services are frequently modified or differ from original design.

What fixing types are appropriate for different wall substrates?

Fixing selection depends on wall substrate material and load requirements. For timber stud walls, use 8-10 gauge screws minimum 50mm long penetrating through plasterboard into studs, with length selected to provide at least 30mm penetration into stud timber. For steel stud walls, use self-drilling screws designed for steel studs, or install toggle bolts or hollow wall anchors if stud locations don't align with required fixing positions. Toggle bolts distribute loads across larger areas of plasterboard and stud and are generally preferred for glass panel loads. For brick or block masonry walls, use nylon expansion anchors or mechanical anchors rated for masonry with minimum M8 size. Drill holes to specified diameter and depth, clean holes thoroughly, and install anchors per manufacturer instructions. For concrete walls, use masonry anchors or chemical anchors providing superior load capacity. Chemical anchors using resin cartridges provide highest loads in concrete and masonry. All selected fixings must have manufacturer load ratings with minimum 3:1 safety factor above calculated panel weight. Never use plastic wall plugs or lightweight anchors designed for picture hanging - these have inadequate capacity for glass panel loads. When uncertainty exists about appropriate fixing selection, consult structural engineer or fixing manufacturer technical support.

What should I do if I accidentally strike an electrical cable while drilling?

If you strike an electrical cable during drilling, immediately cease drilling and withdraw drill carefully. Do not touch any exposed cable or attempt to examine damage. If possible, isolate power to the affected circuit immediately using building circuit breaker panel. If you cannot safely access circuit breaker panel or are uncertain which circuit is affected, evacuate the area and contact qualified electrician immediately. Do not allow anyone to approach the damaged area until electrician confirms safe conditions. Report the incident to building management and site supervisor. The damaged cable must be repaired by licensed electrician before any work continues in the area. Even if power to circuit was isolated during drilling, damaged cables represent serious ongoing electrocution hazards that must be professionally repaired. Document the incident including location, circumstances, time, and any contributing factors such as inadequate service detection. Review service location procedures to identify improvements preventing similar incidents. If electrician determines cable was not installed in accordance with wiring regulations (such as cables not protected by required depth or not in approved cable routes), this information should be provided to building owner for compliance action.

How can I prevent glass panel breakage during installation?

Glass breakage prevention requires careful handling throughout installation process. Always inspect glass panels before handling and reject any panels with chips, cracks, or edge damage. Use proper two-person team lifting techniques with coordinated movements and clear communication. Carry panels vertically rather than horizontally where possible as this orientation is stronger and easier to control. Maintain panel level during carrying to prevent twisting stresses. Avoid striking panel edges against walls, doorframes, or furniture during transport to installation location. When positioning panels vertically against walls, support lower edge completely before releasing grip to prevent sudden dropping onto brackets. Never lean panels unsupported against walls or fixtures. Protect panel surfaces from contact with tools, mounting hardware, or gritty surfaces that could cause scratches or surface damage weakening glass. Work deliberately without rushing even under time pressure. Toughened glass, while much stronger than annealed glass, is vulnerable to edge impacts and surface damage. Store panels vertically in A-frame racks or leaning against walls with protective material between glass and supporting surface. Handle in good lighting conditions where edges and obstacles are clearly visible. Most breakage occurs from edge impacts during handling rather than from applied loads during installation.

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